At Minano Water Source Sdn Bhd, we are committed to delivering clean, safe, and refreshing water to your doorstep efficiently and reliably. Please review our delivery terms below:
1. Delivery Coverage
We currently deliver to the following areas:
- Petaling Jaya (SS2, SS1, Seksyen 17, and nearby areas)
- Selected parts of Kuala Lumpur and Selangor
📞 If you’re unsure whether we deliver to your area, please contact us at 014-914 0319.
2. Delivery Days & Times
- Operating Days: Monday to Saturday
- Delivery Hours: 9:00 AM – 6:00 PM
We are closed on Sundays and public holidays unless otherwise arranged.
3. Order Processing Time
- Orders placed before 3:00 PM will be processed for next-day delivery (subject to availability).
- Orders placed after 3:00 PM will be scheduled for delivery on the following working day.
4. Delivery Charges
- Petaling Jaya (within 10km): Free delivery with minimum order
- Other areas: Charges may apply based on distance and order volume
Custom or bulk orders may qualify for free or discounted delivery – please contact us to learn more.
5. Missed Deliveries
If no one is available to receive the delivery:
- Our team will attempt to contact you by phone or WhatsApp.
- A re-delivery fee may apply if the first attempt fails and a new trip is required.
6. Receiving Orders
Please ensure someone is available to receive the goods at the delivery address. Upon receipt:
- Inspect the items for damage or missing products.
- Inform the delivery team or contact our support within 24 hours if there are issues.
7. Special Instructions
If you have specific delivery instructions (e.g., leave at security, use back entrance), please mention them when placing your order.
8. Contact Us
For delivery updates, changes, or urgent orders:
Minano Water Source Sdn Bhd
7, Jalan SS 2/66, 47300 Petaling Jaya, Selangor, Malaysia
📞 014-914 0319